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Can I read Emotional Engineering : Service Development on EtoBox?

Emotional Engineering : Service Development by Shuichi Fukuda (auth.), Shuichi Fukuda (eds.) is a engineering available to read on EtoBox.

What is Emotional Engineering : Service Development about?

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotion plays a crucial role in value recognition, but it is also important for team work, which extends beyond human-human to human-machine and human-environment to enable people to cope with

Who reads Emotional Engineering : Service Development?

It is typically read by working professionals who need an authoritative practice reference.

Common subject areas: medicine, law, business, engineering.

Author
Shuichi Fukuda (auth.), Shuichi Fukuda (eds.)
Publisher
Springer-Verlag London Limited
Published
2011
Language
EN
ISBN
9781849964234
Category
engineering
Subjects
Engineering, Management, Computer Science
Updated
2026-03-25

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