About this document
Patient Satisfaction in Mayiladuthurai Hospitals by Harsha Vardhan is a document available to read on EtoBox.
This document discusses a study comparing patient satisfaction levels with government and private hospitals in Mayiladuthurai Taluk, India. The study aims to identify the service quality factors that influence patient satisfaction and how patients rate these factors in government versus private hospitals. A literature review covers definitions of patient satisfaction, the technical and functional components of service quality, and transaction-specific versus cumulative satisfaction. The methodology involved
- Author
- Harsha Vardhan
- Language
- EN