About this document
Understanding the House of Quality by Audrey is a document available to read on EtoBox.
The document outlines milestones in the development of Quality Function Deployment (QFD) from its origins in Japan in the 1960s to its introduction and adoption in the United States. It then provides explanations of key QFD concepts and processes, including: - QFD is a methodology to ensure customer requirements are met throughout product development and production. - The core QFD tool is the House of Quality (HOQ) matrix which links customer needs to technical requirements. - Completing the HOQ involves l
- Author
- Audrey
- Language
- EN