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This document summarizes a study on developing a pharmacy operational information system based on customer relationship management (CRM). The current desktop-based system is difficult for remote access and monitoring of drug data. The proposed system aims to 1) create an effective and easy-to-use remote pharmacy system for employees and customers and 2) implement a CRM-based pharmacy system. The system was developed using the Scrum method with Xampp as the database and Sublime Text. Testing with 20 responde

Author

Riza Septian Agus Arisandy

Language

EN