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What is TQM Trends and Business Impact Analysis about?

The document discusses total quality management (TQM) and its relevance for businesses in the current era. TQM is a management strategy that aims to improve quality and increase competitiveness through continuous process improvement and customer satisfaction. While TQM was widely adopted in the 1980s-1990s, recent research has shown that many TQM organizations fail to demonstrate significant competitive or business performance improvements. The paper will discuss the relevance of implementing TQM for busine

Author

nohaspro

Language

EN