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Cognitive Reliability and Error Analysis Method (CREAM) by Hollnagel, Erik is a scholarly article available to read on EtoBox.

What is Cognitive Reliability and Error Analysis Method (CREAM) about?

<p><P>The growing dependence of working environments on complex technology has created many challenges and lead to a large number of accidents. Although the quality of organization and management within the work environment plays an important role in these accidents, the significance of individual human action (as a direct cause and as a mitigating factor) is undeniable. This has created a need for new, integrated approaches to accident analysis and risk assessment.<P>This book detailing the use of CREAM is, therefore, both timely and useful. <br>It presents an error taxonomy which integrates individual, technological and organizational factors based on cognitive engineering principles. In addition to the necessary theoretical foundation, it provides a step-by-step description of how the taxonomy can be applied to analyse as well as predict performance using a context-dependent cognitive model.<P>CREAM can be used as a second-generation human reliability analysis (HRA) approach in probabilistic safety assessment (PSA), as a stand-alone method for accident analysis and as part of a larger design method for interactive systems. In particular, the use of CREAM will enable system desig

Author
Hollnagel, Erik
Publisher
Elsevier Science
Published
1998
Language
EN
ISBN
9780080529295

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