About this document
Conflict Management Strategies in Education by danion06 is a document available to read on EtoBox.
This document discusses conflict handling modes and strategies for managing conflict through interest-based negotiation. It describes the five conflict handling modes identified by the Thomas-Kilmann Conflict Mode Instrument: avoiding, accommodating, compromising, controlling, and collaborating. For each mode, it provides descriptions of when each is most appropriate to use. The document also discusses listening skills, distinguishing positions from interests, and using interest-based negotiation strategies
- Author
- danion06
- Language
- EN