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What is Nonverbal Communication in Healthcare about?

This document summarizes research on nonverbal communication in health care settings. It finds that affiliative nonverbal behaviors by caregivers, such as smiling, nodding, and leaning forward, are associated with increased patient satisfaction, trust, and adherence to medical advice. Controlling nonverbal behaviors, like visual dominance and loud tones, are generally linked to lower patient satisfaction. The effects of nonverbal behaviors can depend on the characteristics of both the caregiver and patient.

Author

md

Language

EN