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About this business book
Quality : from Customer Needs to Customer Satisfaction by Bergman, Bo, 1943-, Klefsjö, Bengt, 1943- is a business book available to read on EtoBox.
It is typically read by working professionals who need an authoritative practice reference.
Common subject areas: medicine, law, business, engineering.
- Author
- Bergman, Bo, 1943-, Klefsjö, Bengt, 1943-
- Publisher
- London ; New York : McGraw-Hill Book Co
- Published
- 1994
- Language
- EN
- ISBN
- 9780077090166
- Category
- business
- Subjects
- Management, Business, Finance
- Updated
- 2026-03-25
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