About this document
History and Structure of Quality Circles by Zubair Mohamed is a document available to read on EtoBox.
The document discusses the origins and philosophy of quality circles, which began in Japan after World War II to help rebuild industry using statistical quality control methods. It then describes how quality circles evolved in Japan to focus on total quality control and involving workers by forming groups to solve work-related problems. The rest of the document provides details on the structure, tools, and case studies of quality circles and their role in improving quality, motivation, and communication in
- Author
- Zubair Mohamed
- Language
- EN