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Managing CRM Projects and Future Trends by Nida Ather is a document available to read on EtoBox.

What is Managing CRM Projects and Future Trends about?

The document discusses a session on customer relationship management. It covers topics like managing CRM projects, the future of CRM, gauging readiness for CRM, development roles, and success measurement. Slides and videos are linked to demonstrate examples and perspectives on CRM.

Author

Nida Ather

Language

EN