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Knowledge Management : Concepts and Best Practices by Mertins, Kai, 1947-; Heisig, Peter, 1962-; Vorbeck, Jens is a book available to read on EtoBox.

What is Knowledge Management : Concepts and Best Practices about?

The Fraunhofer Competence Center Knowledge Management Presents In This Second Edition Its Up-dated And Extended Research Results On Business-process Oriented Knowledge Management, Pro-active Change Management, Km Strategy, Knowledge Structuring And Km Audit, Reviews The Latest Advancements In Measuring Intellectual Capital And Classifies More Than 100 Km Tools. Best Practices In Km Are Described By The Swiss Benchmarking Center Tectem At University St. Gallen And In Case Studies From Price-winning Companies Like Aventis And Siemens As Well As From Arthur D. Little, British Aerospace Plc., Hewlett-packard, Ibm, Phonak And Roche. New Survey Results On Km From Efqm, Oecd And On The Future Of Knowledge Management Are Presented. The Book Concludes With An Overview On Research Funded By The European Commission In Order To Make Km Made In Europe A Reality.--publisher Description. Introduction -- Business Process Oriented Knowledge Management -- The Fraunhofer Knowledge Management Audit (fkm-audit) -- Motivation For Knowledge Management -- Role Models, Human Resources And Strategy -- Knowledge Management Tools -- Intellectual Capital : Measuring Knowledge Management -- Delphi Study On The

Author

Mertins, Kai, 1947-; Heisig, Peter, 1962-; Vorbeck, Jens

Publisher

Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

Published

2003

Language

EN

ISBN

9783540004905

Subjects

Management, Business, Finance