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The Trusted Listener: The Influence of Anthropomorphic Eye Design of Social Robots on User's Perception of Trustworthiness by Xinyu Zhu; Xingguo Zhang; Zinan Chen; Zhanxun Dong; Zhenyu Gu; Danni Chang is a scholarly article available to read on EtoBox.

What is The Trusted Listener: The Influence of Anthropomorphic Eye Design of Social Robots on User's Perception of Trustworthiness about?

Nowadays, social robots have become human's important companions. The anthropomorphic features of robots, which are important in building natural user experience and trustable human-robot partnership, have attracted increasing attention. Among these features, eyes attract most audience's attention and are particularly important. This study aims to investigate the infuence of robot eye design on users' trustworthiness perception. Specifcally, a simulation robot model was developed. Three sets of experiments involving sixty-six participants were conducted to investigate the efects of (i) visual complexity of eye design, (ii) blink rate, and (iii) gaze aversion of social robots on users' perceived trustworthiness. Results indicate that high visual complexity and gaze aversion lead to higher perceived trustworthiness and reveal a positive correlation between the perceived anthropomorphic efect of eye design and users' perceived trust, while a non-signifcant efect of blink rate has been found. Preliminary suggestions are provided for the design of social robots in future works.

Author

Xinyu Zhu; Xingguo Zhang; Zinan Chen; Zhanxun Dong; Zhenyu Gu; Danni Chang

Publisher

ACM

Published

2022

Language

EN