Opening book details…
Can I read Managing For Service Quality (managing Local Government) on EtoBox?
Managing For Service Quality (managing Local Government) by Chris Skelcher is a book available to read on EtoBox.
What is Managing For Service Quality (managing Local Government) about?
Part of a series of guides to management development and training for officers in local authorities, this volume focuses on the planning, organization and management of customer-oriented local government services.
- Author
- Chris Skelcher
- Publisher
- Longman Industry and Public Service Management
- Published
- 1992
- Language
- EN
- ISBN
- 9780582095878
More by Chris Skelcher
Browse all works by Chris Skelcher
Similar books
- Quality Management Systems -- Guidelines for the Application of ISO 9001 in Local Government — ISO
- Managing the Enabling Authorites (Longman and the Local Government Training Board Series: Managing Local Government) — Brooke, Rodney; Local Government Training Board (1989)
- Managing Performance in Local Government (Managing in Local Government) — Noorzaman Rashid; Local Government Association.; Improvement and Development Agency (Great Britain) (1999)
- Quality Management Systems -- Particular Requirements for the Application of ISO 9001:2015 for Electoral Organizations at All Levels of Government — ISO
- Understanding Local Government Second Edition — SANDRA M.STEVENSON, Stevenson, Sandra M., (2009)
- BS EN ISO 9001:2015 Quality Management Systems Requirements — The British Standards Institution (2015)