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About this Business, Management and Accounting article
Factors Affecting Memorability of Service Failures: a Longitudinal Analysis by Kim, Jong-Hyeong ;Jang, SooCheong (Shawn) is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Kim, Jong-Hyeong ;Jang, SooCheong (Shawn)
- Publisher
- Emerald Group Publishing Limited; Emerald (MCB UP ); Emerald Group Publishing Ltd.; Emerald (ISSN 0959-6119)
- Published
- 2016
- Field
- Business, Management and Accounting (Social Sciences)
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