About this document
Service Classification Methods Explained by Sachin Bassaiye is a document available to read on EtoBox.
Services can be classified in several ways, including by market segment, degree of tangibility, skills of the provider, goals of the provider, degree of regulation, degree of labor intensiveness, and degree of customer contact. Some key classifications are professional versus non-professional services, profit-making versus non-profit services, equipment-based versus people-based services, and services with high customer contact versus low customer contact. In India, services contribute 60% to GDP and 35% to
- Author
- Sachin Bassaiye
- Language
- EN