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Front Office Basics for Hotel Management by Thunder Gray is a document available to read on EtoBox.

What is Front Office Basics for Hotel Management about?

The document discusses the roles and responsibilities of front office services in a hotel, including an overview of front office departments and personnel, key duties such as greeting guests and handling reservations, and qualities important for front office staff like communication skills and professionalism when interacting with customers. Various revenue sources, types of hotel guests, and guidelines for front office staff are also outlined.

Author

Thunder Gray

Language

EN