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What is Knowledge Management 2.0 Insights about?

This document discusses the evolution from Knowledge Management 1.0 to Knowledge Management 2.0 and the Knowledge Worker 1.0 to Knowledge Worker 2.0. It argues that KM and knowledge work are currently too focused on rigid processes, tools and hierarchies. The alternative is KM 2.0, which focuses on opening information sharing, encouraging collaboration, and empowering all employees as knowledge workers, not just those in specialized roles. This requires cultural and technological shifts towards social softw

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EN