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Ghana by Sharma Aartz is a document available to read on EtoBox.

What is Ghana about?

This dissertation examines whether Ghana is an emerging destination for business process outsourcing (BPO) by comparing it to India, an established BPO destination. Through interviews with Ghanaian BPO firms and a review of literature on India, the study finds key differences between the two countries in areas like quality initiatives, regulations, technology infrastructure, education, and political stability. Overall, Ghana does not currently meet most factors for competitiveness as a BPO destination, thou

Author

Sharma Aartz

Language

EN