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Chapter 16 discusses managerial control systems, outlining their importance in achieving organizational goals through bureaucratic, market, and clan control mechanisms. It emphasizes the design of effective control systems, the use of budgets, financial statements, and performance measurement techniques, including the balanced scorecard. The chapter also highlights the significance of wellness programs in reducing healthcare costs and the evolving nature of employee monitoring in organizations.

Author

cyrineabdulmasih

Language

EN