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Understanding POM in Business by Yash Makhija is a document available to read on EtoBox.
What is Understanding POM in Business about?
Total Quality Management (TQM) is a management philosophy focused on continually improving processes and meeting customer needs. The key principles of TQM include focusing on customers, having a strategic improvement approach, and encouraging teamwork. TQM aims to produce high quality work the first time and improve continuously. Tools used include benchmarking, ISO standards, quality circles, and statistical process control methods. Benefits include improved quality, productivity, and customer satisfaction
- Author
- Yash Makhija
- Language
- EN