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Axis Bank Services & Customer Satisfaction by Sonal Porwal is a document available to read on EtoBox.
What is Axis Bank Services & Customer Satisfaction about?
Axis Bank was established in 1994 as a new private bank and has grown to over 700 branches across India. The study analyzes customer satisfaction of Axis Bank customers in Udaipur city through a survey of 100 customers. It finds that customers are generally satisfied with account services, cash deposit/withdrawal, ATM facilities, and loan services. However, the study had limitations of time and some lack of cooperation from bank staff in providing customer information.
- Author
- Sonal Porwal
- Language
- EN