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The document outlines a comprehensive classification of Universal Key Performance Indicators (KPIs) and Non-Financial Performance Indicators (NFPIs) across various functions and industries. It categorizes KPIs into financial, operational, customer, HR, process, and industry-specific metrics, emphasizing their importance in measuring performance and aligning with organizational goals. The document also highlights the distinction between leading and lagging indicators and the varying focus of different indust

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stt6s4w8bv

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EN