About this document
Key Definitions of Quality Explained by Ibrahim Mersal is a document available to read on EtoBox.
The document presents various definitions of quality from different perspectives, including customer-oriented, manufacturing-oriented, and value-oriented viewpoints. Each definition emphasizes different aspects such as meeting customer needs, conforming to specifications, and balancing excellence with cost. Key sources for these definitions include notable figures like Joseph Juran, Philip Crosby, and W. Edwards Deming.
- Author
- Ibrahim Mersal
- Language
- EN