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Writing Effective Inquiry Replies by Indra Diradja is a document available to read on EtoBox.
What is Writing Effective Inquiry Replies about?
This document provides guidance on how to write a reply letter to an enquiry. It outlines key components of the letter including opening with a greeting, confirming if the request can be fulfilled, persuading the customer, suggesting alternatives if needed, referring the customer elsewhere if unable to help, and enclosing relevant materials. Sample letters are also provided as examples of incorporating these components into a cohesive reply letter.
- Author
- Indra Diradja
- Language
- EN