About this document
Service Management in An Equipment Dealership Testbank & Ebook by ann.bluseca is a document available to read on EtoBox.
The document discusses the importance of service management in equipment dealerships, highlighting the need for strong relationships with customers as they increasingly outsource services. It emphasizes that the service department should be viewed as a profit center rather than just a support function, with a focus on efficiency, effectiveness, and profitability. The book aims to equip service managers with the necessary training and tools to navigate the evolving landscape of the industry.
- Author
- ann.bluseca
- Language
- EN