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Operations Management Overview by Niranjan Patil is a document available to read on EtoBox.

What is Operations Management Overview about?

The document provides an overview of operations management (OM) including: 1. OM ensures goods and services are created and delivered successfully to customers. It involves planning, organizing, directing, and controlling activities. 2. Operations convert inputs into outputs through processes and value chains. Quantitative models help analyze decisions. 3. Goods are tangible outputs while services are intangible experiences. Quality and customer satisfaction are key focuses in OM.

Author

Niranjan Patil

Language

EN