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What is Dashboard System for PLN Customer Engagement about?

The study presents the development of an interactive dashboard system for PT PLN (Persero) UP3 Bima to enhance the management of prospective customer data using Google Sheets and Looker Studio. The system aims to improve operational efficiency, support digital transformation, and facilitate data-driven decision-making by providing real-time data visualizations. Results indicate that the dashboard significantly enhances data accessibility, reduces decision-making delays, and improves customer engagement stra

Author

ayuuann15

Language

EN