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Front Office: The Hotel by Tricia Javier is a document available to read on EtoBox.

What is Front Office: The Hotel about?

The document discusses Tricia Javier taking an online TESDA course about the hotel front office. It describes the front office as the nerve center and public face of the hotel, responsible for guest services from pre-arrival to departure. Key front office functions include reservations, registration, room assignment, handling guest accounts and maintaining a guest information database. It also discusses how technology is transforming the front office to improve services for guests and support more efficient

Author

Tricia Javier

Language

EN