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4 Total Quality Management by surjantoamakskmmkm is a document available to read on EtoBox.

What is 4 Total Quality Management about?

The document is a comprehensive overview of Total Quality Management (TQM) in hospital management, authored by Dr. M. Sivakumar. It discusses the importance of TQM strategies for improving patient care quality, the contributions of quality gurus, and various quality improvement methods such as Kaizen and Six Sigma. Additionally, the syllabus outlines the objectives and content for an MBA course on TQM, covering topics like quality audits, Quality Function Deployment, and current trends in healthcare quality

Author

surjantoamakskmmkm

Language

EN