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Service quality in hospitality organizations: Michael Olsen, Richard Teare and Evert Gummesson. Cassell (Wellington House, 125 Strand, London WC2R 0BB, UK), 1995, 316 pp. (tables, figures, bibliography, indexes), £40 (cloth), £17.99 (paper). ISBN 0-304-32788-3 by Ronald E. McCarville is a Social Sciences article available to read on EtoBox.

It is typically read by researchers, students, and practitioners in Social Sciences.

Author
Ronald E. McCarville
Publisher
Elsevier Science; Elsevier ; Elsevier Ltd.; Elsevier BV (ISSN 0160-7383)
Published
1997
Language
EN
Field
Social Sciences

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