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What is Total Quality Management Overview about?

This document appears to be a student project on Total Quality Management (TQM) submitted to Maharishi Dayanand University. It discusses TQM and how it has been implemented at Tata Power Company. It includes an acknowledgements section, index, executive summary, introduction to TQM, the role of TQM methods, and outlines the contents which will evaluate TQM using the Malcolm Baldrige criteria and ISO 9001:2000 standards. It aims to analyze how Tata Power applies TQM principles and techniques to achieve busin

Author

Manik Mahajan

Language

EN