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Sales Techniques for Customer Engagement by orangetdm568 is a document available to read on EtoBox.
What is Sales Techniques for Customer Engagement about?
This document provides guidance and sample questions for role playing a sales interaction to sell hotel staycation packages. It includes examples of greeting questions, close-ended questions, open-ended questions, background questions, probing questions, and confirming questions to identify customer needs and concerns and help make a sale. The role play will allow practice of these sales techniques over 5 minutes.
- Author
- orangetdm568
- Language
- EN