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What is CRM Strategies in Hospitality Sector about?

This document discusses customer relationship management (CRM) in the hospitality sector. It provides an overview of the hospitality industry and key aspects of CRM implementation. The summary is as follows: 1) The document discusses the hospitality industry, key players in India, classifications of hotels, and the contribution of hospitality to the Indian economy. 2) It explores CRM and its importance in the hotel industry for improving customer satisfaction and loyalty. 3) The document outlines compone

Author

subho29

Language

EN