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This document summarizes a research article about the impact of butler departments on guest satisfaction in hotels. The research aims to explore the role of butler departments and evaluate their impact on customer satisfaction using hotels in Greater Cairo as a case study. It reviews literature on the importance of frontline employees and service quality for customer satisfaction in hotels. It also provides an overview of the role of butlers in hotels. The key findings showed that guests in hotels with butl

Author

hehe20211742

Language

EN