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Email Tone and Etiquette Guidelines by Gowshik Raja is a document available to read on EtoBox.

What is Email Tone and Etiquette Guidelines about?

The document provides guidelines for writing effective emails, with a focus on tone. It discusses how tone is especially important in email since non-verbal cues are absent. Tone can be established through word choice, sentence structure, and information order. Writers are advised to avoid angry, sarcastic, or flippant tones, which may damage relationships or progress. The guidelines recommend using an appropriate greeting and closing, addressing the reader directly with pronouns, and writing in an active v

Author

Gowshik Raja

Language

EN