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What is Conflict Management in Perfect Pizzeria about?

The document discusses problems at Perfect Pizzeria including poor recruitment and training, an unfair reward system, and poor management and communication. This has led to conflicts between managers and employees. Specifically, the lack of standardized hiring criteria brought in unqualified managers who hindered goals. Additionally, employees were dissatisfied by bonuses only going to managers. Poor communication by night managers meant expectations were unclear and corrective actions ineffective. The rewa

Author

Umar Butt

Language

EN