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Conflict Management and Negotiation Guide by pharma_shree83 is a document available to read on EtoBox.

What is Conflict Management and Negotiation Guide about?

This document discusses conflict management and negotiation. It defines conflict as a disagreement between two or more parties over an issue of mutual interest. It then classifies conflict into intrapersonal, interpersonal, intergroup, and intragroup conflict. The document also discusses different types of conflict such as substantive, emotional, functional, and dysfunctional conflict. It outlines several conflict management techniques including problem solving, compromise, avoidance, and altering variables

Author

pharma_shree83

Language

EN