About this document

TS 16949 Quality Management Metrics by Pigoberto is a document available to read on EtoBox.

The document discusses metrics required by ISO TS 16949. It lists 8 metrics that must be measured including: (1) timely review of engineering specifications, (2) quality management system performance through cost of poor quality, and (3) field failures from management reviews. Additional metrics include measuring personnel awareness, supplier performance, storage and inventory turns, manufacturing process compliance, and customer satisfaction supplemental metrics.

Author

Pigoberto

Language

EN