About this document
Front Office Department Overview by Janea Cayanan is a document available to read on EtoBox.
The front office is located in the front of the hotel and is considered the "hub" or "heart" of hotel operations. It handles guest reservations, registrations, room keys, check-ins, check-outs, and provides general guest information and services. The front office aims to ensure guest safety and satisfaction through the layout and positioning of the front desk, which is usually located near the main entrance and elevator for visibility. It operates through several sub-units that handle specific front office
- Author
- Janea Cayanan
- Language
- EN