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Cost Benefit Analysis of Quality Management by Shankar Rajkumar is a document available to read on EtoBox.

What is Cost Benefit Analysis of Quality Management about?

The document discusses the costs of poor quality (COPQ) in manufacturing. It notes that COPQ increases significantly after a product ships due to external failures. Internal failure costs are easier to identify and correct than external costs. The document recommends focusing on quality early in the manufacturing process, quantifying COPQ, and developing strategies to reduce customer dissatisfaction and quality issues.

Author

Shankar Rajkumar

Language

EN