About this document
Six Steps to Implementing Six Sigma by Kamran Nawaz is a document available to read on EtoBox.
This document outlines the Six Steps to Six Sigma and provides examples of using the "5 Whys" technique to identify root causes. The six steps are: 1) Identify the product/service, 2) Identify customers and requirements, 3) Identify needs to provide product/service, 4) Define the process, 5) Mistake-proof the process, and 6) Ensure continuous improvement. The 5 Whys technique involves repeatedly asking "Why?" to peel back layers of symptoms until reaching the root cause. It is useful for problems involving
- Author
- Kamran Nawaz
- Language
- EN