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What is Patient Satisfaction with Appointment Systems about?

This study evaluates the use of appointment systems among patients at academic outpatient centers in Kerman, focusing on patient perspectives and satisfaction. Results indicate that the web-based application and Interactive Voice Response (IVR) systems are the most frequently used, with moderate overall satisfaction of 49.12 out of 100. The study suggests that healthcare authorities should address system issues to enhance patient satisfaction and optimize appointment management.

Author

adagbachukwudi042

Language

EN