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What is IT about?

This document discusses the role of information technology in the banking industry in India and the associated issues and challenges. It provides background on the evolution of banking in India from indigenous bankers to the entry of private and multinational banks. The adoption of technologies like ATMs, internet banking, credit cards, etc. has helped banks provide better customer service and meet changing customer expectations. While technologies have enabled efficient services, low-cost transactions, and

Author

Jyoti Kumari

Language

EN