About this document
Measuring Student Expectations in HE by Sid Kharbanda is a document available to read on EtoBox.
The document discusses changing student expectations in higher education over the past three decades. It notes that students now see themselves more as customers, influenced by the introduction of tuition fees. Their expectations have become more complex and include flexibility, access to technology, two-way communication, input on their learning experience, and transparency. The document presents a tool called the Quality Evaluation by Student Template (QUEST) that can help universities better understand g
- Author
- Sid Kharbanda
- Language
- EN