Can I read Shropshire Council Customer Feedback Report 2016/17 on EtoBox?
Shropshire Council Customer Feedback Report 2016/17 by ntt.huyen112 is a document available to read on EtoBox.
What is Shropshire Council Customer Feedback Report 2016/17 about?
The Customer Feedback Annual Report for Shropshire Council in 2016/17 details the formal feedback received, including 731 corporate complaints and 139 statutory complaints, with a total of 1,989 cases recorded. The report outlines the complaints process, the types of feedback received, and the outcomes of complaints, noting that 27% of stage 1 complaints were upheld. Additionally, there was a slight increase in complaints compared to the previous year, while the number of compliments rose significantly from
- Author
- ntt.huyen112
- Language
- EN