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What is Front Office Organizational Structure about?

The document provides an overview of front office organization and operations in a hotel. It describes the various sub-units and roles that make up the front office, including the front desk, reservations, bell services, telephone exchange, cashiering, concierge, and airport assistance. It then gives detailed job descriptions for key front office positions like the front office manager, front desk supervisor, reservations supervisor, desk clerk, doormen/bellboys, and front office cashier. The front office i

Author

Kareen Andrico

Language

EN