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What is Six Sigma Applications in Service Firms about?

This document outlines a proposal for a research thesis on applying Six Sigma in two different service firms within the same domain. The proposal includes an introduction to Six Sigma and its application in services. It discusses the need to understand the challenges and benefits of Six Sigma deployment in different service firms. The research objective is to analyze the impact of Six Sigma implementation on key business processes and benefits for each firm. The methodology involves a literature review and

Author

Kumar Pasumarthi

Language

EN