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Ipoh Railway Station Service Evaluation by Malathi Sundrasaigaran is a document available to read on EtoBox.
What is Ipoh Railway Station Service Evaluation about?
The document evaluates the effectiveness of services at Ipoh Railway Station in Perak, Malaysia. It examines facilities, customer service, and cleanliness based on questionnaires with 30 students and observations. For facilities, it evaluates the waiting area, parking, and disabled access. Customer service analyzes staff interactions, ticket purchase times, and train punctuality. Cleanliness covers the waiting area, toilets, and food hygiene. The report finds customer service was generally good but improvem
- Author
- Malathi Sundrasaigaran
- Language
- EN