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What is IT and BPO: Benefits and Challenges about?

The document discusses business process outsourcing (BPO) and information technology (IT) outsourcing. For BPO, it defines the term, describes what processes are typically outsourced like finance and legal support, and lists reasons for outsourcing like cost reduction, focusing on core business, and improved productivity. For IT outsourcing, it defines the term, provides examples, and discusses reasons for outsourcing like cutting costs, gaining expertise, and accessing global resources. Both sections cover

Author

Yến Như

Language

EN